Dandruff is a silent confidence issue
affecting millions of Australians
More than
flakes*
Dandruff is often dismissed as cosmetic. But for many Australians, it quietly affects confidence, stress levels and how they show up each day.
Shame and stigma can make it difficult to talk about – even though it is a common and manageable condition.
87%
say dandruff impacts their self-esteem or confidence
78%
say it affects stress levels
76%
say dandruff affects how they feel about their overall health
57%
avoid talking about their dandruff with others
* Data derived from the Heads Up, Australia! National Dandruff Survey 2026, conducted by Edelman Data and Intelligence. Sponsored by Key Pharmaceuticals.
Breaking the Silence*
It’s time to talk about scalp health
Dandruff remains surrounded by shame and misunderstanding.
63%Feel judged when others notice they have dandruff
74%Worry dandruff makes them look unhygienic
But breaking the silence is often the first step to managing dandruff. Among those who experienced improvements to their dandruff:
62%
experience a positive change in how they feel about their appearance
3 in 5 report higher self-esteem
Speaking to a pharmacist can be an important first step in managing symptoms.
* Data derived from the Heads Up, Australia! National Dandruff Survey 2026, conducted by Edelman Data and Intelligence. Sponsored by Key Pharmaceuticals.
Turning insight
into action for pharmacy
Practical tips for in-store conversations:
01
Start with reassurance: dandruff is common and manageable.
02
Use open, non-judgemental questions to normalise the discussion.
03
Acknowledge the emotional impact, not just the physical symptoms.
Ask if a private conversation in a consultation room would be helpful.
04
Guide patients to evidence-based treatment options and appropriate referral when needed.
Nizoral 1%
Lower strength Anti-Dandruff Treatment
Provides effective deep conditioning to help detangle and boost hair shine 6,7
Suitable for people suffering from mild to moderate dandruff
9 in 10 who spoke to a pharmacist about their dandruff said that the interaction was helpful.*
Yet only 1 in 5 Australians have spoken to a pharmacist about their dandruff.*
* Data derived from the Heads Up, Australia! National Dandruff Survey 2026, conducted by Edelman Data and Intelligence. Sponsored by Key Pharmaceuticals.
About Heads Up,
Australia!
About the campaign
Heads Up, Australia! is a national initiative led by Key Pharmaceuticals and Alliance Pharma to raise awareness about dandruff, normalise scalp health conversations, and encourage more Australians to seek support from their pharmacist.